play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 8050223979
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This eliminates the need for a password or email, allowing for a convenient and easy login experience.
Q2: What should I do if I am not getting OTP?
To send the OTP, first, ensure you have a stable internet connection. Wait for a strong signal and click on send OTP again if necessary. If the OTP still doesn't arrive, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active phone number. If your number has changed, please submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the newly updated app without any problems. This should allow you to play smoothly without any issues.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals are limited to earnings from gaming activities, excluding bonus amounts. The app does not allow withdrawal of bonus money.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete a process within 30 minutes to 3 hours. However, occasional delays in payments may cause a wait time of up to 24 hours. This delay is a separate issue from the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned with the bonus amount can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If the issue persists, the funds will be added to your wallet account within 24 hours. If you still experience issues, contact their care centre for assistance.
We understand the significance of convenience for our players, which is why we provide a range of safe and secure deposit and withdrawal methods. Our options include credit and debit cards, electronic wallets, and cryptocurrency choices. This ensures that players have multiple ways to manage their accounts and funds with ease and flexibility. Our platform is optimized for both desktop and mobile devices, allowing players to access and play their favorite games at any time and from any location. Whether you're at home, on-the-go, or anywhere in between, our platform is designed to provide a seamless and enjoyable gaming experience.
At the play exchange, security and convenience are top priorities. To ensure a seamless and enjoyable experience, we offer a range of secure deposit and withdrawal options, including credit/debit cards, electronic wallets, and cryptocurrencies. Our user-friendly interface makes it easy to navigate, whether you're playing on a desktop or mobile device. Our exceptional customer service team is available 24/7, ready to assist with any questions or concerns you may have. This means you can focus on your gaming experience, knowing that any issues will be promptly addressed. Our team is dedicated to providing a hassle-free and enjoyable experience, so you can sit back and enjoy the thrill of online gaming. Join the play exchange today and take your online casino experience to the next level with unparalleled entertainment and unbeatable rewards. Our commitment to security, convenience, and exceptional customer service ensures that you'll have a truly unforgettable experience.